How to Manage Holiday Cottage Cancellations & Refunds
Reading Time: 6 minutes The holiday letting business is full of unexpected events and there’s no knowing what’s going to happen next. This inevitably means you’ll have to deal with booking cancellations and refund requests due to bereavement, illness, the weather or pandemics. Why holiday booking cancellations can be damaging When guests cancel their booking, you lose the time and acquisition costs you’ve invested …